With the ever-increasing options for providing goods and services, customer expectations are soaring high. Is your customer service up to the task or are you driving your customers to the competition? In this four-part series, you will learn skills and strategies that can be applied to any business that will make you an expert when working with the public and enhance your customer’s experience.
Written by Master Customer Service Guru, Mary P Parker and produced in collaboration with Silver Quarter Solutions, you will gain insights into how Mary earned her legendary reputation in customer service.
Click on each item below for more detail or to purchase.
Or purchase the complete package for one low price:
Click here to view our complete catalog of individual courses.