With the ever-increasing options for providing goods and services, customer expectations are soaring high. Is your organization’s customer service up to the task or are you driving your customers to the competition? In this four-part series, you will learn skills and strategies that can be applied to any business that will make you an expert when working with the public and enhance your customer’s experience.
Written by Master Customer Service Guru, Mary P Parker and produced in collaboration with our colleagues at Silver Quarter Solutions, you will gain insights into how Mary earned her legendary reputation in customer service.
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